Demand for the LSCB courses is high and some applicants will not obtain a place. We therefore require a minimum of seven working days notice of any cancellation in order for the place to be offered to another candidate.
A fee will be payable where a booking is cancelled less than seven working days in advance, or where a candidate fails to attend a training event. In each case, the candidate’s employing agency will be invoiced for the fee.
Where a booking is cancelled less than seven working days in advance, or a candidate fails to attend on the day, the cancellation fee will be £50 for a half or one-day training event and £50 per day where the event lasts two days or more.
To make a cancellation, the candidate should e-mail the Training Administrator: sarah.miller@northyorks.gov.uk
The LSCB Training Administrator will then acknowledge receipt of the e-mail and indicate whether the cancellation fee has been incurred. If this is the case the candidate’s employer will be invoiced through the NYCC Finance Team and payment should be made to the NYCC Finance Department.
LSCB partner agencies on 5th April 2010 agreed that there would be no exceptions and no appeals process for this policy. It further agreed that where a fee has been incurred, then the candidate concerned will not be permitted to attend any further LSCB courses until the fee has been paid. Candidates employed or volunteering for any of the partner agencies should take any queries through their internal processes.
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