Useful points of contact
Who you can speak to
Women’s Aid Federation of England
Helpline: 0808 2000 247
24 hour helpline: 0808 2000 247
Refuge provides a 24 hour phone line, accommodation and children’s services for those fleeing domestic abuse. Refuge also provides individual and group counselling to survivors of violence.
NSPCC Call 0808 800 5000
This website aims to provide the basic information for survivors, friends and family to access the services they need.
(CEOP) Child Exploitation and Online Protection Centre
Guide to internet safety and safe surfing for young people
Drugs and Alcohol
National Alcohol Helpline 0800 917 8282
A website for young people providing free, confidential drugs information and advice 24 hours a day.
National Self Harm Network
The National Self Harm Network has a forum where you can chat and get online advice and support.
A website for young people that provides information about self-harming.
Physical, mental and sexual health
A national charity committed to improving the mental health of all children and young people.
Provides free and confidential sexual health advice and contraception to young people under the age of 25.
Mental Health Helpline 500 639 000
Missing Person Helpline 0500 700700
Community Legal Advice
Community Legal Advice provides free legal information and advice.
Family Rights Group 0800 731 1696
NYAS provides advocacy and legal services to children and young people in North Yorkshire.
Should you wish to make a referral for a young person please ring the free phone Helpline 0800616101 or Text 077733455. Alternatively you could access the service via the website firstname.lastname@example.org