Cancellation & Charging Policy

The LSCB Provides free training to colleagues in line with its Learning and Improvement Framework (WT2015). Training focuses on themes identified in the most current business plan, LSCB practice guidance and procedures, learning from reviews and audits and national and local guidance.

Training is designed to offer colleagues an opportunity to share experiences and improve their skills in operational practice, and ensures that training and learning impacts positively on future practice and ultimately improves outcomes for children.

It is important that participants attend for the duration of the course and arrive and leave at the specified times. Course information will be sent out to participants ahead of courses with details of registration times and course location.

Certificates of attendance will be available on the day or through the Learning Zone, but will not be issued to those who cancel or attend for only part of the course. In order to achieve a certificate of attendance, the course evaluation form needs to be completed and returned to Employment Support Services, or the trainer at the end of the training event.

Demand for LSCB courses is high and some applicants will not obtain a place. We therefore require a minimum of 7 days’ notice of any cancellation in order for the place to be offered to another candidate. Where a booking is cancelled less than seven days prior to the course, except in circumstances of sickness, the cancellation fee will be £50 for one half day training and £50 per day where the course lasts two days or more. Candidates who are unable to attend due to sickness must inform Employment Support Services directly immediately they are aware of their inability to attend.

If a service is able to substitute another colleague to attend, this is acceptable practice & no charge will be made.

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